Store Policy

Store Policy

Thank you for shopping with us! Please read our store policy carefully before making a purchase.

1. All Sales Are Final

All purchases made through our online store are final. Due to the custom nature of our products, we do not offer returns or exchanges unless there was an error in the production of the item. This includes issues such as choosing incorrect designs or wrong size.

2. Customer Responsibility

It is the buyer’s responsibility to ensure that all selections, including size, color, design, and any customizations, are correct before placing an order. We encourage customers to review their choices carefully and reach out to us with any questions before completing their purchase. You can email us for clarification or assistance.

3. Production Errors

If you receive a product with a production mistake, please contact us within 3 days of receiving the item, providing clear details of the issue. We will investigate and, if the error is confirmed, we will either offer a replacement or issue a store credit.

4. Non-Refundable Shipping

Please note that shipping costs are non-refundable under any circumstances, unless it's a production issue.

5. Contact Us

If you have any questions or concerns before placing an order, please contact us. We are happy to assist in ensuring your order meets your expectations. By placing an order, you acknowledge and agree to the terms outlined in this policy.